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Restaurant Performance Review

Help for struggling restaurants and QSR owners.

If your restaurant is losing money, approaching a difficult decision or working harder for less profit, start by understanding where the pressure is coming from. Share the information you choose and receive a report with observations, priorities and practical next steps.

What is making the business less profitable?

Declining sales are one possible cause. Food costs, scheduling, rent, waste, discounts and delivery fees can also affect the result. Your report connects the information you supply so you can identify which questions deserve attention first.

Food cost and menu performance

Review purchasing trends, recipe and portion costs, menu prices and sales mix where records allow. Missing inventory or recipe detail is identified so that a purchasing ratio is not mistaken for a confirmed food cost.

Labour and operating costs

Compare payroll and operating expenses with the same sales periods. Look for changes worth investigating and consider how opening hours, volume and scheduling relate.

Sales, channels and commitments

Compare sales patterns and delivery channel information. Flag relevant lease dates and information gaps that may affect the decisions ahead.

A prioritized action plan for the next decision.

The report helps you move from “something is wrong” to specific actions: check a supplier price change, update recipe costs, compare shifts with sales patterns, review a channel’s fees or confirm a lease deadline.

Each observation shows its supporting information and limits. You decide which actions fit your business and measure their effect over time.

Start with the records you have.

  • Sales and POS exports
  • Profit and loss reports and expense details
  • Payroll summaries and schedules
  • Purchasing, inventory, menus and recipes
  • Lease documents and platform statements

The more relevant information you share, the more complete your review can be.

Questions when your restaurant is struggling

Can this help if I think my restaurant may have to close?
The review can help identify operating issues and questions to investigate before deciding your next steps. It cannot guarantee recovery or prevent closure. Time-sensitive lease, creditor or legal decisions may need direct professional advice. Please contact us as soon as possible to discuss your situation and the support that may be appropriate.
Do I need complete financial records?
You do not need to disclose every detail or provide complete records to begin. Share the information you are comfortable providing. The more thorough, accurate and relevant the information you share, the more useful and specific your report can be. Your report will identify information gaps and explain where they limit the conclusions or recommendations.
Will my sensitive business information remain private?
We hold your business information in strict confidence and do not sell customer data. Access is limited to authorized personnel and service providers who need it to deliver and support your service and are subject to confidentiality obligations. We handle personal information in accordance with applicable Canadian privacy laws, including PIPEDA where it applies, and use safeguards appropriate to its sensitivity. Other disclosures require your consent or a legal obligation. You can remove unrelated personal details from your records and contact FSG with any privacy questions before uploading. See our Privacy Policy.
Is a consultation included?
No routine staff review call is included. The subscription provides your report. A discussion with FSG by phone or video is available separately at $250 per hour plus applicable tax.
What does the review cost?
For 1–3 locations, the price is CAD $399/month, or $199/month if you declare at signup that average monthly sales are under $20,000 per location. Eligibility is determined solely from that signup response and is not reassessed from later sales. For 4+ locations, the price is CAD $499/month. Prices exclude applicable taxes.